Gclub

Phone Support (เกื้อหนุน 1)

One2Call 086-144-1444
One2Call 086-144-1555
One2Call 086-144-1666

Email Support (เกื้อหนุน 2)

Game Support (เกื้อหนุน 3)

1. Why can’t I download game?

• Make sure you are connected to the Internet. Go to a major search engine (i.e. Google, Yahoo, etc.) to make sure you have a connection.
• Make sure that the window “agree to proceed” is clicked. Sometimes it fall behind many other open windows.
• If you have a firewall, please make sure to mark this download as safe
• Makes sure your browser supports downloads from Gclub

2. Why can’t I execute/run the game?

• Please download and install the software again. This sometimes fixes errors that can occur during the remote download.
• Please do not close the programs during the installation.
• Make sure your download 100% of the program and there was not any connection issues during the download.

3. Why was I kicked out during my game?

• Please check if you have sufficient credits.
• Please check if your internet is disconnected.
• If our system detects a log-in from same account and the same time, it will kick the first logged in account out.

4. Why can’t I browse the page correctly sometimes?

• The internet quality might be bad. Please select and change to play in an environment that has better internet quality.

5. Why can’t I log in to the website sometimes?

• Please check if your account name and password are correctly entered.
• If account name/password is wrongly entered for consecutive 3 times, our system will display “The account has been locked, please try to log in after 10 minutes.”

Still having trouble? Please contact us for 24hr support.